Case study
Amrit Cement dealer operations
Dealer requests and dispatches were coordinated over calls and spreadsheets, which made status unreliable once a load left the plant.
The business challenge
Dealer requests and dispatches were coordinated over calls and spreadsheets, which made status unreliable once a load left the plant.
Solution delivered
We delivered paired field apps and a dispatcher board covering intake, assignment, live status and proof of completion, with a handover operations could run the same week.
What changed
- Dispatchers work from a live view of open loads
- Dealers receive structured status instead of ad-hoc messages
- Peak days no longer depend on a single coordinator’s memory